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 RBWD Privacy Policy

Red Balloon Web Design LLC
Effective Date: May 23, 2026

Red Balloon Web Design LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data in compliance with the General Data Protection Regulation (“GDPR”), applicable U.S. privacy laws, and other relevant data protection regulations.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or use our services.

  1. Company Information

Red Balloon Web Design LLC
Email: terri@redballoonwebdesign.com
Website: www.redballoonwebdesign.com
Business Address: 120 Black Oaks Lane, Wayzata, MN. 55391

If you have questions about this Privacy Policy or your personal data, please contact us using the information above.

  1. Information We Collect

We may collect and process the following categories of personal data:

  1. Information You Provide Directly
  • Name
  • Email address
  • Phone number
  • Business information
  • Billing and payment information
  • Project details and communications
  • Any information submitted through contact forms
  1. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Referring URLs
  • Pages viewed
  • Date and time of visits
  • Cookies and analytics data
  1. Third-Party Information

We may receive information from:

  • Payment processors
  • Analytics providers
  • Advertising partners
  • CRM and marketing platforms
  1. Legal Basis for Processing (GDPR)

Under GDPR, we process personal data based on one or more of the following legal grounds:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests
  • Protection against fraud or security threats
  1. How We Use Your Information

We use personal data to:

  • Provide web design and related services
  • Respond to inquiries and support requests
  • Process payments and invoices
  • Manage client relationships
  • Improve our website and services
  • Send marketing communications (with consent where required)
  • Maintain website security
  • Comply with legal obligations
  1. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to:

  • Improve website functionality
  • Analyze traffic and usage
  • Remember user preferences
  • Support marketing efforts

You can control cookies through your browser settings. Where legally required, we will request your consent before using non-essential cookies.

  1. Sharing of Personal Data

We do not sell personal data. We may share information with trusted third parties including:

  • Hosting providers
  • Payment processors
  • Analytics providers
  • Email marketing platforms
  • Contractors and service providers

All third parties are required to protect your information and use it only for authorized purposes.

We may also disclose information:

  • To comply with legal obligations
  • To enforce agreements
  • To protect rights, safety, and security
  1. International Data Transfers

If you are located in the European Economic Area (EEA), your information may be transferred outside the EEA, including to the United States.

When transferring data internationally, we implement appropriate safeguards such as:

  • Standard Contractual Clauses (SCCs)
  • Secure data handling practices
  • Vendor compliance reviews
  1. Data Retention

We retain personal data only as long as necessary to:

  • Fulfill the purposes outlined in this Policy
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Retention periods may vary depending on the type of information involved.

  1. Your GDPR Rights

If you are located in the EEA, UK, or similar jurisdictions, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict processing
  • Object to processing
  • Request data portability
  • Withdraw consent at any time
  • Lodge a complaint with a supervisory authority

To exercise your rights, contact us using the information above.

  1. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal data from unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage method is completely secure.

  1. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

  1. Children’s Privacy

Our services are not directed to individuals under the age of 13 (or applicable minimum age in your jurisdiction). We do not knowingly collect personal data from children.

  1. Marketing Communications

You may opt out of receiving promotional emails by clicking the “unsubscribe” link in our emails or contacting us directly.

Transactional or service-related communications may still be sent when necessary.

  1. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including:

  • Right to know what personal information is collected
  • Right to request deletion
  • Right to correct inaccurate data
  • Right to limit use of sensitive information
  • Right to non-discrimination for exercising privacy rights

Requests may be submitted using the contact information listed above.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes become effective upon posting the updated version on our website.

We encourage users to review this page periodically.

  1. Contact Us

If you have questions about this Privacy Policy or our data practices, contact:

Red Balloon Web Design LLC
Email: terri@redballoonwebdesign.com
Website: www.redballoonwebdesign.com
Address: 120 Black Oaks Lane, Wayzata, MN  55391


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